Returns

ONLINE ORDERS

We want all our customers to be 100% satisfied! Quiltique will happily return or exchange any unopened and unused item within 30 days.  Please contact us before returning an item so we can provide additional instructions and expedite your return process.

Unless the product is damaged or defective, Quiltique considers the following items a FINAL SALE and are not refundable: cut fabric yardage, books, patterns, software, embroidery designs, sewing machine feet and accessories, and clearance items.

Refunds will be issued once items are returned to us. Refunds will not be given for shipping charges. All returns must be in original condition and packaging.  

Class Policy

CLASS CANCELLATIONS

Class cancellations must be called into 702-563-8600.  Class fees will be refunded to your original form of payment unless it is within 7 days of the class date.  In that case, class fees will be refunded with a “class fee” credit that can be used toward any future class fee within six months.  On the day of class, no refund will be given. 

There are no refunds on class fees for “Special Event” teachers/classes for cancelations within 30 days of the class date. 

.